Case Studies
Real AI and automation projects, and the infrastructure work underneath them, with the measurable results they delivered.
Our Track Record
Featured case studies
A look at recent work: the problem, what we built, and what changed.
Client names and identifying details have been changed to protect privacy.
Cartwright & Lowe
Challenge:
A small service business was drowning in customer email. Replies that needed a quick, consistent answer were taking most of a day to go out, and follow-ups slipped through the cracks.
Solution:
We built an AI assistant trained on their past replies and policies. It drafts responses in their voice, flags anything that needs a human, and keeps track of follow-ups, all integrated with their existing inbox.
Results:
- 95% faster email response times
- Replies that still sound like the team
- Follow-ups no longer fall through the cracks
- Hours of routine writing handed off each week
Northwind Manufacturing
Challenge:
A 500-employee manufacturing company was struggling with aging on-premise servers, frequent downtime, and escalating maintenance costs. Their legacy infrastructure was limiting their ability to scale operations globally.
Solution:
We designed and implemented a hybrid cloud infrastructure using AWS, migrated critical applications with zero downtime, and established 24/7 monitoring with automated backup systems.
Results:
- 99.9% uptime achieved (up from 94%)
- 45% reduction in IT infrastructure costs
- 80% faster deployment of new applications
- Enhanced security with enterprise-grade protection
Maple & Stone
Challenge:
A startup needed a complete e-commerce platform with payment integration, inventory management, and mobile optimization. They required fast loading times and high search engine visibility to compete in their market.
Solution:
We built a custom e-commerce platform using modern frameworks, implemented advanced SEO strategies, integrated secure payment gateways, and optimized for mobile-first user experience.
Results:
- Organic traffic roughly tripled within six months
- 2.3 second average page load time
- 15% improvement in conversion rates
- Mobile traffic increased by 250%
Cedar Health Group
Challenge:
A healthcare provider was spending 15+ hours weekly on manual patient data entry and reporting. Staff were overwhelmed with administrative tasks, reducing time available for patient care.
Solution:
We developed automated workflows for patient intake, data processing, appointment scheduling, and report generation. Integration with existing EHR systems ensured seamless data flow.
Results:
- 85% reduction in manual data entry time
- 12 additional hours per week for patient care
- 99.2% accuracy in automated reports
- 30% improvement in patient satisfaction scores
Brookline Advisory
Challenge:
A financial advisory firm wanted to improve client service with predictive insights and automated portfolio analysis. They needed AI-powered tools to identify investment opportunities and risk factors.
Solution:
We implemented machine learning models for market analysis, developed predictive algorithms for portfolio optimization, and created an AI-powered chatbot for client inquiries.
Results:
- 40% improvement in investment performance predictions
- 60% reduction in client response time
- 25% increase in client portfolio returns
- 90% of routine inquiries handled by AI chatbot
Industries we work in
We've shipped projects across a range of industries, each with its own quirks and requirements.
Financial Services
Banks, credit unions, investment firms, and fintech companies
AI for financial services →Manufacturing
Industrial manufacturers, supply chain companies, and logistics firms
AI for manufacturing →Professional Services
Law firms, consulting companies, and service-based businesses
AI for professional services →What clients say
Feedback from a few of the teams we've worked with.
Names and identifying company details have been changed to protect client privacy.
"The cloud migration went smoother than we expected. No downtime we could feel, and the monitoring catches problems before we notice them. Our infrastructure bill dropped and the systems run faster."
"The automation took a pile of manual data entry off our staff. They're back to spending time with patients instead of spreadsheets, and it paid for itself inside the first month."
"Traffic roughly tripled in six months after the rebuild and SEO work. The site is fast, it looks right on every device, and they've stuck around to keep it that way."
Want results like these?
Tell us what's slowing your team down. We'll give you an honest read on whether AI, automation, or better infrastructure is the fix.