How to get your business cited by AI search
More buyers ask ChatGPT and Perplexity for recommendations than ever click page two of Google. Here's what GEO is, how it differs from SEO, and what actually works.
Read more →From the workshop
Notes on putting AI to work without the hype — what we have actually shipped for small and mid-sized teams, what broke, and what we would do differently.
Hosted or self-hosted AI: how to decide for your business
Hosted AI services are fast and cheap to start; self-hosting buys control and predictable costs. Here's how the trade-off really plays out and when to switch.
Read more →Off-the-shelf chatbot or custom AI assistant: which does your business need?
A plain comparison of packaged chatbot products and custom-built AI assistants: what each does well, what each costs you later, and a simple rule for choosing.
Read more →What AI implementation actually costs a small business
No dollar figures pulled from thin air, just the honest cost structure of AI projects: what drives the price up, what keeps it down, and where small budgets go furthest.
Read more →The infrastructure bill nobody mentions when you adopt AI
The model is rarely the expensive part of an AI project. The plumbing around it is. After fifteen years in infrastructure, here is where the real costs and risks hide.
Read more →Building a custom AI assistant your staff will actually use
A custom AI assistant grounded in your own documents can answer the questions your team asks all day. The hard part is not building it. It is making it trustworthy and getting people to trust it.
Read more →Workflow automation that survives contact with your team
Most automation projects do not fail because the technology breaks. They fail because the people quietly stop using them. Here is how we build automations that stick.
Read more →The unglamorous work of document AI
Pulling data out of invoices, contracts, and forms is one of the highest-payback uses of AI for small business, and one of the least talked about. Here is what works, what does not, and where to keep a human.
Read more →What actually happens in an AI readiness audit
An AI readiness audit is less about technology and more about finding out whether your data, processes, and team can support automation. Here is what we look at and why.
Read more →Where to start with AI when everyone is selling you everything
A practical way for a small business to pick its first AI project: follow the boring, repetitive work that already costs you money, not the demo that looked impressive on LinkedIn.
Read more →